I would like to return or exchange a product

This exclusively applies to products purchased on our webshop. For all other purchases, please contact directly the retailer/distributor you’ve purchased from and follow their return policy.

We accept products in new condition and in their original packaging, within 14 days from the date of purchase. To return your product please contact us at support@waka-waka.com as soon as possible and mention your order number and the product(s) you want to return. We’ll send you the information on how to return your order. Once we receive it, we’ll refund the total amount you’ve paid for the product(s). Please allow up to 14 days for the return to be processed.

If you prefer an exchange, you can then simply order the new WakaWaka on our webshop.